How to Claim and Correct Your Guide.md Profile

Guide.md includes unclaimed profiles assembled from disclosed professional sources. Unclaimed means the person described has not confirmed control of the page.

Claiming lets an authorized physician or provider correct the core information and add professional context.

Before you begin

Have these available:

  • The professional name you currently use
  • Current practice website
  • Current practice address and phone
  • Specialty and subspecialty
  • A domain-based professional email when available
  • Public professional identifiers or records needed for verification
  • A recent professional photograph you have the right to use

Do not upload patient information or confidential credentialing files unless the secure verification process specifically requires them.

Step 1: Find the correct profile

Search Guide.md by name, specialty, and location.

Confirm that the page refers to you. Review the name, credential, location, specialty, and any displayed identifier. If several profiles appear to describe the same person, do not claim all of them. Submit a duplicate-profile request.

Step 2: Select “Claim”

Create a Guide.md account or sign in. The account name and email should belong to the physician or an authorized representative.

If you are a practice administrator, use supported team permissions. Do not share one physician’s password across the office.

Step 3: Verify identity and authority

Complete the guided verification process. A one-time $2 charge helps reduce fraudulent claims. If you later start a paid subscription, the $2 is credited to the first paid invoice.

Verification confirms who controls the profile. It is not a clinical-quality credential and does not independently verify every field.

Step 4: Correct the core facts first

Review:

  • Name and credentials
  • Specialty and subspecialty
  • Practice name
  • Locations
  • Phone and website
  • Scheduling path
  • Affiliations
  • Office hours
  • Languages
  • Patient-access information

If a field is uncertain, leave it blank or mark it unconfirmed. Do not guess.

Step 5: Check the upstream source

Some Guide.md information may come from public data. If the source record is wrong, correct it there as well or the error may return during a later refresh.

For example, CMS says that NPPES public information reflects data reported by providers or authorized parties. Review the CMS NPPES data information if an NPI-related field is wrong.

Step 6: Add useful context

Once the facts are correct, add only information that helps a patient identify you, understand your work, or take the correct next step.

Depending on the plan, this can include:

  • Office hours
  • Affiliations
  • Gallery
  • Biography
  • FAQs
  • Video

AI-assisted drafts must be reviewed before publication. You are responsible for every claim.

Step 7: Preview as a patient

Before publishing, ask:

  • Is this the correct physician?
  • Is the office information current?
  • Is the specialty specific enough?
  • Can a patient tell what to do next?
  • Is any private or patient information exposed?
  • Does any statement sound like an unsupported superiority claim?

Step 8: Maintain it

Review the profile quarterly and whenever the practice changes.

Add a last-confirmed date to time-sensitive fields such as hours and accepting-patient status. A profile is not finished when it is claimed. It is useful when someone owns the update.

If the profile is wrong but you do not want to claim it

Use the correction or suppression request at [CORRECTION URL]. Guide.md should let the subject of a profile dispute inaccurate data without requiring a paid subscription.

CTA: Search your name on Guide.md and begin with the core facts.

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